Hello, beautiful souls and practical minds! At UNIQUE BARGAIN Shop, we believe that the joy of finding the perfect item—whether it’s a supportive Arthritis tool, a stylish Backpack, or a delicate piece of Jewelry—should be matched by a hassle-free shopping experience. We’ve crafted this policy with our global community of style-savvy, value-conscious individuals in mind, ensuring clarity and care from checkout to delivery and beyond.

Our Shipping Promise: Bringing Practical Style to Your Doorstep

We are thrilled to serve a global audience (excluding some Asian and remote regions) and offer two reliable shipping options to suit your needs.

Order Processing Time

All orders are processed with care within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking details once your order is on its way.

Shipping Methods & Delivery Times

  • Standard Shipping (Fee: $12.95):
    • Carrier: DHL or FedEx.
    • Estimated Delivery: 10-15 business days after shipment.
    • Ideal for faster, trackable delivery.
  • Free Shipping:
    • Carrier: EMS.
    • Eligibility: Automatically applied to all orders over $50.
    • Estimated Delivery: 15-25 business days after shipment.
    • A perfect, cost-effective option for patient shoppers.

*Delivery times are estimates and may vary due to customs processing, holidays, or unforeseen carrier delays. International customers are responsible for any applicable customs duties or taxes.

Our Returns & Exchanges Promise: Satisfaction Guaranteed

We stand behind the quality, style, and practicality of every item in our collection. If something isn’t quite right, we’re here to help.

Key Policy Summary

  • Return/Exchange Window: 15 days from the delivery date.
  • Item Condition: Must be unused, unwashed, with all tags attached, and in original packaging.
  • How to Start: Email us at [email protected] within the 15-day window.

The Simple 4-Step Return/Exchange Process

  1. Contact Us: Email [email protected] within 15 days of delivery. Use the subject line “Return/Exchange Request – Order #[Your Order Number]”.
  2. Provide Details: Tell us your order number, the item(s) you wish to return/exchange, the reason, and your preference (refund, store credit, or exchange).
  3. Receive Instructions: We’ll email you a Return Merchandise Authorization (RMA) number and a return shipping address within 1-2 business days.
  4. Ship the Item: Securely package the item, include the RMA number inside, and ship it to the provided address. We highly recommend using a trackable shipping service.

Refunds: Timing & Method

Our goal is to make your refund prompt and straightforward.

  • Processing: Begins within 5-7 business days of us receiving and inspecting your returned item.
  • Method: Refunds are issued to the original payment method used (Visa, MasterCard, JCB, or PayPal).
  • Timeline: Please allow an additional 5-10 business days for the refund to post to your bank or card statement, depending on your financial institution.
  • Shipping Fees: Original shipping costs are non-refundable. For exchanges, we cover the standard shipping cost to send your replacement item.

Important Exceptions: Final Sale Items

To ensure the health and safety of our entire community, the following items are considered final sale and cannot be returned or exchanged unless they arrive damaged or defective:

  • Intimates & Bras (for hygiene reasons)
  • Bath & Body products (including any opened or used items)
  • Hair Care products (if the seal is broken)
  • Personalized or Custom-made Jewelry
  • Any item not in its original condition (damaged, missing tags, or showing signs of use).

Received a damaged item? Please contact us immediately at [email protected] with photos, and we will resolve it promptly.

Exchanges Made Easy

We happily exchange for a different size, color, or product of equal value (subject to availability). If the new item costs more, you’ll pay the difference. If it costs less, we’ll issue a store credit for the balance.

For Our International Customers

Customers outside the United States are responsible for return shipping costs and any applicable customs duties or taxes on returned items. Please keep your shipping receipt until the process is complete.

We’re Here to Help!

Your satisfaction is our priority. For any questions about shipping, returns, or exchanges, please reach out to our friendly team.

Email: [email protected]
Postal Address: 2963 Elmwood Avenue, Mesa, Arizona, US 85201

We aim to respond to all inquiries within 1-2 business days.